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Offer Delivery Choice or risk losing 46% of online orders

59% of online customers would like the option of Sunday delivery, enabling them to both shop and receive parcels 7 days a week. This generation of savvy internet shoppers want to be in complete control of their purchase. 13ten Client Experience Director, Lesley Thornton discusses optimal delivery choice and how this puts delivery in the hands of the consumer.

How developing your online delivery offering can help you expand your business overseas

British retailers are set to generate a massive £28bn in overseas sales by 2020. The opportunities for online retailers in the UK to sell cross border are phenomenal. However, there are several factors which retailers will have to address in order to take advantage of these opportunities properly. 13ten Client Experience Director, Lesley Thornton discusses key solution areas, details and benefits of developing an international delivery platform for UK e-retailers.