We collect from our ecommerce clients and transport orders to our processing hub. At our hub, items are sorted into postcode specific batches before being shipped to customers by either our partner carrier or the Royal Mail. International orders are shipped to the airport and into a country's postal services.

1. Unload

We work with ecommerce businesses all over the UK. We collect their orders and transfer them to our state-of-the-art processing hub based in Derbyshire.

2. Each item is weighed and scanned

Each item is individually weighed and the barcode is scanned. This first item scan confirms we have received that item, reconciles our barcode with the customers' data and allows the customers to access tracking information throughout the delivery journey

3. Primary Sort

Once scanned the individual items are moved to our primary sort area where the first level of sortation is done.

4. Secondary sort - Scan to bag

Individual packets are scanned and bagged by postcode. So sophisticated are our systems, an item with one postcode can't end up in a bag destined for another.

5. Depot Sort

Bags containing packets for a specific postcode are scanned and moved to the depot sorting area ready for collection by one of our partner carriers.

6. Out To Deliver

Individual bags are scanned as the leave our processing hub and are transferred to our partner carrier for the last mile delivery. At this point, clients can confirm dispatch with their customers.

Your route options

Our clever parcel routing platform enables our customers to utilise a wide range of domestic and international parcel delivery services, to a whole platform of facilities and activities.